Given the complexity of healthcare, and the range of factors that impact health and well-being, there is a compelling need for developing diverse healthcare teams. Healthcare professionals are vital to enacting and enforcing policies and keeping the system running efficiently. Eye care managers/administrators connect the business aspects of running the center/institute with the medical expertise to form a crucial and reliable link.
The Eye Care Management Program is a one-year rigorous Fellowship for aimed at training enthusiastic, budding and keen young professionals, to carve a career in administration of eye care. Internationally trained and recognized faculty from leading eye specialty hospitals, international NGOs and management institutions are available to deliver the program.
The Program incorporates classroom sessions as well as practical (on-field) training to give a wholesome learning experience to the Fellows.
Clinical (Optic Eye Diseases):Key concepts of human eye anatomy, common eye diseases, available treatment in eye care centers, different diagnostic equipments used in OPD – their use, their roles and their application in eye care contexts.
Patient Care and Counseling:Basic understanding and training of Patient Care roles and procedures. This includes demonstration of patient flow and its related processes including Counseling.
Public Health: Key concepts and need of Public Health interventions; the models of outreach; the cataract outreach program; their role in the public health initiatives by the organization; planning and implementation cycle in details.
Research Methodology and Planning: Key concepts and methods of conducting research through primary and secondary sources; implementing the research with planning and structuring the information.
Leadership:Skills training on effective leadership and management through communication, planning, problem solving and other essential techniques.
Community Outreach: Understanding of various projects and initiatives essential to community outreach program including camps, vision centres, awareness programs and related data analysis.
Quality: Description of in-depth procedures and protocols of Quality Management systems, its related documentation, its key parameters/indicators and overall importance. The course will highlight NABH entry level procedures, and audits.
Operations Management and Administration: Various sessions will be conducted to help understand the operational aspects of running an eye care center including Human Resources, Marketing and Business Development, Information Technology (Electronic Medical Records), Patient Management, Maintenance, Stores & Purchases, Accounts & Finance, as well as basic exposure to OPDs, OT/Wards and Eye Bank.
The fellows are trained through classroom sessions as well on-site training and projects. They are trained through job rotations in various departments of the hospital, and will be implementing projects at SCEH secondary centers also.